June 2007

The FETN Family: Toronto Fire Services

Provide a brief description of your department and the community you serve.

Toronto is Canada's largest city and sixth largest government, and home to a diverse population of about 2.6 million people. It is the economic engine of Canada and one of the greenest and most creative cities in North America. In the past three years Toronto has won more than 50 awards for quality and innovation in delivering public services.

"Courage to move forward, Compassion in everything we do, Service without boundaries" is the credo of the Toronto Fire Services. We provide high quality and caring services to those who live in, work in and visit our City… safely, efficiently and effectively. We are the largest fire service in Canada and the fifth (5) largest fire service in North America. We annually respond to about 140,000 emergency incidents, representing approximately 300,000 vehicle runs.

The Toronto Fire Services is committed to protecting life, property and the environment from fire, hazardous materials, natural disasters and other emergencies. The Fire Prevention Division of Fire Services provides information about emergencies, fire regulations, home inspections, and the Alarm for Life campaign regarding smoke alarms and carbon monoxide detection. Fire Services provides public education and school fire safety programs in accordance with the Fire Services Act, in addition to delivering fire and emergency training to all employees and appropriate outside organizations.

As the largest fire department in Canada, please tell us the challenges as well as the accomplishments of your department.

As the largest city and fire service in Canada, Toronto Fire Services is challenged daily to overcome and mitigate the adverse effects caused by fires, structural collapses, medical emergencies, all rescue situations, hazardous materials releases, acts of terror, and natural disasters. Toronto Fire Services has taken an "All Hazards" approach to prepare for any emergency and aggressively develops and trains all the Services' fire fighters to be safe and efficient in their duties.

What makes your department stand out in your community?

"Know the Top Five - Stay Alive"
In order to provide seasonal and timely fire prevention tips, the Toronto Fire Services Public Education Section will be updating this site on a monthly basis. View for this month's feature "Know the Top Five - Stay Alive".

Risk Watch site launched
Make Toronto a safer place to live by helping us expand the Risk Watch program to more children in Toronto. Risk Watch is an injury prevention program for children.

Describe your department's training activities and the role you see FETN playing.

Toronto Fire Services is responsible to mitigate all fire and rescue emergencies within the City of Toronto (population 2.6 million). In order to prepare for this task, Toronto's fire fighters regularly train in the theory and practical aspects of all related disciplines including, but not limited to, fire fighting, technical rescues, hazardous materials, pumping operations, emergency medical services, and officer development. The American Heat video series will be extensively used to augment daily training activities and to provide for supplemental theory application prior to practical sessions. The course creation tool feature will allow for Toronto Fire Services specific information delivery to all personnel, both before and after training sessions.

Anything else you would like to share with other members of the FETN family?

TFS support Canadian troops
Toronto Fire Services wanted to show their support of our Canadian troops in Afghanistan and collected more than $3000.00 in Tim Horton's Gift Certificates for our soldiers in Afghanistan.

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