May 2007

Job Satisfaction in the United States:

The General Social Survey conducted by the National Opinion Research Center at the University of Chicago asked a variety of questions of a representative sample of Americans in face-to-face interviews. They asked people how satisfied they were with their jobs and their general level of happiness. They then correlated those general happiness findings with the jobs people held. The research found that people's feelings about their work usually have a significant impact on their happiness.

The top three jobs for satisfaction were clergy (87 percent reporting being very satisfied), firefighters (80 percent) and physical therapists (78 percent). On the happiness scale, clergy were also on top, with 67 percent very happy. Firefighters were again second on the list, with 57 percent very happy. Across all occupations, on average, 47 percent of people said they were very satisfied with their jobs and 33 percent said they were very happy.

It is also noted that a number of very high prestige occupations do not finish at the top of the list. Both physicians and lawyers are the first and second, respectively, overall in prestige and scored well above average in both job satisfaction and general happiness, but neither ranked in the top 12 of these measures.

The survey is the most comprehensive of its kind to explore satisfaction and happiness among American workers.

Top and bottom 12 occupations in terms of job satisfaction and general happiness are shown in the following two tables. Please note that the rankings of both job satisfaction and general happiness are based on the mean score (not shown here) which best reflects the overall position of an occupation since it takes into consideration all responses. The % very satisfied is a more limited measure and has more intuitive meaning, but does not perfectly follow the overall mean score.

Job Satisfaction

The most satisfying jobs are mostly professions, especially those involving caring for, teaching, and protecting others and creative pursuits. The least satisfying jobs are mostly low skill, manual and service occupations, especially involving service and food/beverage preparation and serving.

Top Occupations in Job Satisfaction

Bottom Occupations in Job Satisfaction

Occupations

% Very Satisfied

Occupations

% Very Satisfied

1. Clergy

87.2

1. Roofers

25.3

2. Physical Therapists

78.1

2. Waiters/Servers

27.0

3. Firefighters

80.1

3. Laborers

21.4

4. Education Administrators

68.4

4. Bartenders

25.8

5. Painter

67.3

5. Hand Packers and Packagers

23.7

6. Teachers

69.2

6. Freight Stock & Material Handlers

21.4

7. Authors

74.2

7. Apparel Clothing Salespersons

23.9

8. Psychologists

66.9

8. Cashiers

25.0

9. Special Education Teachers

70.1

9. Food Preparers

23.6

10. Operating Engineers

64.1

10. Expediters

37.0

11. Office Supervisors

60.8

11. Butchers & Meat Cutters

31.8

12. Security & Financial Services Salespersons

65.4

12. Furniture/Home Furnishing Salespersons

25.2

General Happiness

Unlike job satisfaction, general happiness does not explicitly refer to work and occupations. Most of the occupations ranking high in general happiness are professions involving helping others, technical and scientific expertise, or creativity. In this category, the happiest people are clergy and firefighters, who ranked as number 1 and 2, respectively.

Top Occupations in General Happiness

Bottom Occupations in General Happiness

Occupations

% Very Happy

Occupations

% Very Happy

1. Clergy

67.2

1. Garage & Service Station Attendants

13.2

2. Firefighters

57.2

2. Roofers

14.2

3. Transportation Ticket & Reservation Agents

56.5

3. Molding & Casting Machine Operators

11.1

4. Architects

53.5

4. Construction Laborers

18.8

5. Special Education Teachers

52.6

5. Construction Trades Misc.

22.1

6. Actors & Directors

51

6. Welfare Service Aides

18.4

7. Science Technicians

51

7. Amusement & Recreation Attendants

15.7

8. Mechanics & Repairers Misc

53.6

8. Maids & Housemen

22.8

9. Industrial Engineers

48.4

9. Pressing Machine Operators

23.5

10. Airline Pilots & Navigators

49.1

10. Electronic Repairers 2.00

15.7

11. Hardware/Building Supplies
Salesperson

55.9

11. Kitchen Workers, Food Preparations

20.8

12. Housekeepers & Butlers

57.7

12. Machine Operators Misc.

17.3

Source: Job satisfaction in the United States, Tom W. Smith, NORC/University of Chicago, April, 2007

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