| EDA |
COURSE TITLE |
| 937-0011 |
Non-physical Interventions |
| |
Jesse Gonzales, CEO of Successful Negotiations of Palo Alto, Calif., discusses the assault cycle, aggression and violence predicting factors, and verbal maneuvers to defuse and avoid violent behavior. |
| 937-0012 |
Physical Interventions |
| |
Bobby Bland, Security Director at St. Francis Medical Center in Lynwood, Calif., discusses and demonstrates physical intervention techniques. The one- and two-hand wrist grab releases, the front choke release, the back choke release, the one- and two-hand hair releases, and the bite release are among the techniques demonstrated. |
| 935-0002 |
Infant Abduction |
| |
Statistically, infant abduction is a relatively small security problem, with fewer than 20 abductions nationwide each year. However, if an abduction does occur, it is a monumental, potentially tragic problem. Based on the recommendations of the National Center for Missing and Exploited Children, this program describes what procedures, systems and protocols must be in place to prevent infant abductions. |
| 900-0239 |
Infant Abduction: Prevention Through a Multidimensional Approach |
| |
Learn a multidisciplinary/multidimensional approach to infant security, including descriptions of the “typical” abductor and of effective practice drills. |
| 900-0241 |
Infant Abduction: Security Equipment and Systems |
| |
Do you have a comprehensive, practice-tested infant abduction plan in place and working? Do you have security equipment/systems to augment your infant security initiatives? This training program for security managers and supervisors in the healthcare setting explains conducting a security risk assessment, adding security equipment/systems and evaluating your infant security programs. |
| 935-0001 |
Emergency Department Security |
| |
Drugs, economic conditions and a decline in moral values are some of the reasons for an increase in violence in our society. Even in peaceful neighborhoods and communities, murder, rape, gang violence and crime are now commonplace. These conditions bring the same problems into hospital emergency departments. This program explores the problem of emergency department security from a number of perspectives and provides some suggestions for decreasing the threats. |
| 900-0034 |
Access Control |
| |
Controlling access to property, people and information is a basic function of security. Security officers spend a great deal of time and effort working toward this mission. This program helps security officers understand the various elements of access control and their contribution to this effort. Routine and emergency procedures receive particular attention. |
| 900-0078 |
Crowd Control at a Healthcare Facility |
| |
Crowd control at a healthcare facility is an important, frequently unexpected and often difficult responsibility for security officers. This program takes a close look at crowd control, examining topics ranging from handling different types of emergency room crowd situations – such as gang member congregation – to dealing with news media crowds. |
| WE11492 |
Violence in the Emergency Department |
| |
This case study of an actual ER demonstrates how to recognize and deal with potentially violent situations. |
| 900-0040 |
Controlling Aggressive Individuals |
| |
The primary objective of every security officer is to be a passive, yet visual, deterrent against criminal activity. However, in some cases, an officer is forced to react to an aggressive individual. This might include intervening physically in a threatening situation to protect oneself or others. This program helps officers become familiar with basic blocking techniques, distraction techniques and relative positioning. Properly applied, these procedures can be used to control aggressive individuals without causing physical harm. |
| 900-0027 |
Interacting With Disturbed Persons |
| |
In world of limited resources, mentally and emotionally disturbed persons are often left to manage themselves. This lack of services and structured environments can lead to significant interaction between disturbed persons and the public. While disturbed persons do not pose a large threat, these interactions can escalate into more serious problems unless security officers understand how to handle them properly. This program explains how to keep interactions from escalating and how to resolve such situations in a positive and professional manner. |
| 900-0051 |
Use of Patient Restraints |
| |
This program informs security officers about the use of patient restraints, demonstrating how to restrain a patient on a stretcher. The program teaches officers how to apply restraints while protecting their own safety, as well as that of other hospital personnel and the patient being restrained. |
| WE280-0066 |
Disaster Management for Healthcare |
| |
Hurricanes, floods, riots and fires are just a few of the disasters that can affect hospitals. This program teaches security officers to implement a disaster recovery plan, in order to help facility staff respond. |