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For customer support, contact us at (800) 624-2272, 8:30 AM-5:30 PM Central Time Monday-Friday except CiNet holidays, or at HealthcareHelp@criticalinfonet.com. We will respond to your e-mail within 1 business day.

PRIMEnet System Requirements
  • Microsoft Windows 98, NT, 2000, XP or VISTA (Apple OS not currently supported)
  • Pop-up blockers must be disabled or configured to accept content from criticalinfonet.com.
  • Pentium III 500 MHz or compatible (Pentium IV recommended)
  • 128mb RAM (256mb recommended)
  • Web browser settings should have JavaScript, Java, and Active X enabled.
  • Macromedia's Flash player (version 7). Download the free player from Macromedia.
  • Internet connection at least 56kbps (higher recommended)
  • Sound card and speakers
  • For a complete list of system requirements, click here.
  • You must have Adobe Acrobat Reader to view a test. Download it by clicking here.
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