This document describes the minimum system requirements for PrimeNet content users. It does not describe any specific requirements for customers hosting the content themselves. It is expected that customer-friendly versions of these requirements will be developed by the appropriate parties as needed.

^2.0^{Minimum End-user
Hardware Requirements}

2.1 Operating System

Microsoft Windows 98, NT, 2000, and XP

2.2 Processor

Pentium 3 650 MHz or compatible (Pentium 4 recommended)*

* Windows XP minimum requirement is Pentium II 233 MHz

2.3 RAM

Table 1 states the minimum memory requirements as specified by Microsoft.

· Table 1: Minimum Memory Requirements

Windows Version	128MB	256MB	512MB
Windows 2000 Professional		X	Recommended
Windows 98	X	X	Recommended
Windows NT	X	X	Recommended
Windows XP		X	Recommended

2.4 Screen Resolution

1024 x 768 recommended to reduce scrolling

2.5 Color Settings

16 bit High Color (24 bit True Color recommended)

2.6 Audio Support

Sound card and speakers

2.7 Internet Connection Speed

Minimum 56Kbps for non-video courses (higher recommended)

Minimum 128Kbps for video playback (higher recommended)

^3.0^{Minimum End-user
Software Requirements}

3.1 Web Browser

We support Microsoft Internet Explorer version 6 and later.

3.1.1 Web Browser Settings

JavaScript: Enabled

Java: Enabled

Active X: Enabled, and enable download, run, and scripting for any course using Flash or Windows Media Player

3.2 Video Playback Support

Only Windows Media Player 9 series and later are supported. Windows Media Player is available for free from Microsoft. Use the following link to download the current version of Windows Media Player: http://www.microsoft.com/windows/windowsmedia.

Windows Media Player 9 requires at least the Windows 98 SE version. TWL Knowledge Group does support Windows NT and pre-SE Win98 for non-video content only. To download a pre-SE Win98 version of Windows Media Player, use the following link:

http://www.microsoft.com/windows/windowsmedia/download/AllDownloads.aspx

Microsoft Windows XP users can use Windows Update to get the latest version of Windows Media Player.

3.3 Adobe Flash Player

Supported Flash Player versions are the Flash 8 and 9 Player. The Flash Player is available for download free from Adobe; use the following link to download the current Flash Player:

http://www.adobe.com/software/flashplayer/

^4.0^{Proxy and Firewall
Administration}

4.1 Proxy Server Administration

~~207.252.170.221~~ 76.219.96.50 = www.twlk.com = www.pwpl.com

~~209.186.54.42~~ 76.219.96.32 = cdsfetn.pwpl.com

~~209.186.54.43~~ 76.219.96.31 = lmsfetn.pwpl.com

68.142.121.37 = trinilearn.wmod.llnwd.net (for streaming video content)

For Demo users:

~~207.252.170.221~~ 76.219.96.50 = www.twlk.com = www.pwpl.com

~~209.186.54.17~~ 76.219.96.30 = lmsdemo.pwpl.com

4.2 Firewall Administration

The following ports must be open:

n Port 80 (WWW)

n tcp 20 (FTP-data)

n tcp 21 (FTP)

n tcp 443 (http over SSL)

n tcp 1564 (Microsoft Media Player streaming)

For Firewall Information for Windows Media Services 9 Series, use the following link:

http://www.microsoft.com/windows/windowsmedia/forpros/serve/firewall.aspx.

^5.0^{Download and
Installation Instructions}

5.1 How to download and install Internet Explorer

You probably already have Internet Explorer installed on your computer. Even so, we recommend that you download and install the latest version of Internet Explorer. To download the latest version of Microsoft Internet Explorer, use the following link:

http://www.microsoft.com/ie/

Here you can download the latest version of Internet Explorer. You are also given the opportunity to download different versions if you wish. To download the latest version of Internet Explorer, go to “Downloads” on the left menu bar, click “Downloads: Overview”, and then click the “Download” button on the next page.

You will first be asked if you want to “…run or save this file” (as shown below). We recommend that you select “Run”.

Next, select “Run” (as shown below) again.

Your computer will now begin extracting Internet Explorer installation files.

When the files are finished extracting, the next window will be a “Welcome” screen. After reading and following Microsoft’s recommendations (as shown below), click “Next”.

After reading the license terms (as shown below), click “I Accept” (if you do).

Next, you will be asked to verify that your copy of Windows is genuine. Click the “Validate” button (as shown below) to continue.

Click “Next” (as shown below) to get the latest updates and continue.

When installation is complete, it is recommended that you restart your computer now. We recommend you do so by clicking the “Restart Now (Recommended)” button.

Once you have restarted your computer and opened Internet Explorer, a “Welcome to Internet Explorer” screen will open. You will be given options to choose. We recommend choosing, under “Required Settings”, the option “Keep my current default search provider”. All other settings are “Optional Settings”.

After you have completed your setting selections, click the “Save Settings” button to finish the Internet Explorer installation.

5.2 How to download and install JAVA Software

To automatically download and install JAVA Software, use the following link:

http://www.java.com/en/download/index.jsp.

Once you are on this JAVA web page, click on the button “Download Now”. On the next page, click on the button “Begin Download”. We recommend that you Bookmark this page as it contains complete (with screenshots) Java installation instructions. Once you have completed your Java software installation, you will be given the opportunity to “Verify Installation”. If problems occur, help is offered by Java Software at this time.

5.3 Configuring Internet Explorer for use with PRIMEnet

The Internet zone consists of all Web sites that are not included in the other zones. By default, the Internet zone is set to the “Medium-high” security level. On older versions of Internet Explorer, the default security level setting is “Medium”. If you are concerned about possible security problems when users browse the Internet, you might want to change the security level to High. However, if you raise the security level, Internet Explorer 7 prevents some Web pages from performing certain potentially harmful operations. As a result, some pages might not function or be displayed properly. Rather than use the High security level, you might want to choose the Custom level so that you can control each individual security decision for the zone.

To confirm your Security level is configured (at Medium-high) to use PRIMEnet, with Internet Explorer open, on the Tools menu, click Internet Options, and then click the Security tab.

With the Internet zone selected, confirm that the Security level for this zone is set at Medium-high.

With the Internet Options window still open, select the Advanced tab. Refer to the following screenshots to confirm that the Internet Explorer settings are correctly selected.

First, scroll down to confirm that the JAVA and Microsoft VM (JIT Compiler) checkboxes are checked.

Next, with Internet Options still open, scroll down to confirm the correct settings for ActiveX are selected. Refer to the following two screenshots.

5.4 Downloading and Installing Adobe Acrobat Reader

We also recommend that you download and install Adobe Acrobat Reader. The current version is available free at the following link:

http://www.adobe.com/products/acrobat/readstep2.html

Click “Continue” to install Adobe Reader 8.0

If you see this following message, click on the information bar to enable ActiveX control and continue the Adobe Reader installation.

Click “Run” to start downloading Adobe Reader. Click “Save” to save it to your computer for installation at a later time. Since there is no need to take up space on your Hard Drive, we recommend that you click the “Run” button.

Next, you will be given a Security Warning. Click “Run” again.

After the files have finished downloading, you will be given the option to install now or later. We recommend to “Install Now”.

Adobe Reader Setup files will now be processed. It will take a few minutes. Next, you will be prompted to install to a folder. We recommend that you click “Next” to install to the default folder.

Now, you will be prompted to click “Install”.

And finally, to “Finish”.

You will be prompted to restart your computer before installation is complete.