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Emergency Room Safety Series
 Program One: Non-physical Interventions
937-0011
Jesse Gonzales, CEO of Successful Negotiations of Palo Alto, Calif., discusses the assault cycle, aggression and violence predicting factors, and verbal maneuvers to defuse and avoid violent behavior.
Program Two: Physical Interventions
937-0012
Bobby Bland, Security Director at St. Francis Medical Center in Lynwood, Calif., discusses and demonstrates physical intervention techniques. The one- and two-hand wrist grab releases, the front choke release, the back choke release, the one- and two-hand hair releases, and the bite release are among the techniques demonstrated.
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